You may cancel your subscription or service under the following terms and conditions. Please read this cancellation policy carefully before proceeding.
1. Eligibility for Cancellation
- Cancellation requests must be submitted within 7 days of purchase.
- Cancellations are applicable only for active premium subscription plans and scheduled mock tests.
- Once a mock test has been started or completed, cancellation cannot be processed.
2. Cancellation Process
- To request a cancellation, contact us at info@mtstsevaedu.com with your registered details and proof of purchase.
- Approved cancellations will take effect within 7–10 business days, subject to verification.
3. Non-Cancellable Items
- Free trials or any promotional offers.
- Services already availed or mock tests already in progress.
- Cancellations due to internet or device-related issues on the user’s side.
4. Changes to Cancellation Policy
We may modify this cancellation policy from time to time. Any updates will be notified to you through email or our platform.